Privacy Policy

Last updated: February 11, 2026

Introduction

Welcome to Pawfessor ("we", "our", or "us"). We are committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this policy carefully. By using Pawfessor, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of information:

  • Account Information — Name, email address, and profile photo when you create an account.
  • Pet Information — Names, breeds, birth dates, weights, photos, and notes about your pets that you voluntarily provide.
  • Video Content — Videos you upload for behavior analysis, stored securely on our servers.
  • Analysis Data — AI-generated behavior analysis results, tags, confidence scores, and recommendations.
  • Chat Data — Conversations with the Pawfessor AI assistant related to your pet stories.
  • Device Information — Device type, operating system version, and app version for troubleshooting purposes.

How We Use Your Information

We use your information to:

  • Provide AI-powered pet behavior analysis from your uploaded videos.
  • Store and display your analysis history and pet profiles.
  • Power the Pawfessor AI chat assistant with context about your stories.
  • Improve our AI models and the overall quality of our service.
  • Send relevant notifications about your analysis results.
  • Authenticate your identity and secure your account.
  • Respond to support requests and communicate with you.

Data Storage & Security

Your data is stored securely on trusted cloud infrastructure. We implement industry-standard security measures to protect your data, including encryption in transit and at rest.

  • Account credentials are managed through secure authentication services.
  • Analysis results, pet profiles, and user data are stored in encrypted databases.
  • Uploaded videos, thumbnails, and photos are stored in secure cloud storage.

While we take every reasonable precaution, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

AI Processing

Your uploaded videos are processed using AI technology to generate behavior analysis results. During this process:

  • Video data is sent securely to our AI service for analysis.
  • AI-generated results are stored in your account and are only accessible to you.
  • We do not use your videos or personal data to train third-party AI models.
  • Chat conversations with the AI assistant are contextual and tied to your specific stories.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:

  • Service Providers — With trusted third-party services essential for app functionality.
  • Legal Requirements — If required by law or to protect our rights and safety.
  • With Your Consent — When you explicitly agree to share information.

Your Rights & Choices

You have the right to:

  • Access and view all your personal data stored in the app.
  • Edit or update your profile information and pet details at any time.
  • Delete your stories, pets, and uploaded content.
  • Delete your account and all associated data by contacting us.
  • Opt out of non-essential notifications.
  • Change your language preferences.

Children's Privacy

Pawfessor is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it from our servers.

Data Retention

We retain your data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this policy. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

📧 support@pawfessor.app

We will respond to your inquiry within a reasonable timeframe.